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Excellent organisations are managed through structured and strategically aligned process using fact-based decision making to create balanced and sustained results. The Business Excellence (BE) initiative helps organisations to know where they are on the excellence journey and what they need to do to achieve a higher level of performance. This is done through an assessment of an organisation’s performance against the requirements of an internationally benchmarked business excellence framework. It also recognises organisations for their performance in the business excellence journey.
Business Excellence Framework
The Business Excellence Framework (BEF) as seven dimensions of excellence. They are Leadership, Strategic Planning, Data & Information, People Development , Customers Focus, Process Management and Business Results. The BEF is based on universally accepted standards that are found in the US Malcolm Baldrige National Quality Award, the European Quality Award, the Australian Business Excellence Award, Singapore Quality Award and the Japan Quality Award .
As a symbol of world-class business excellence, the BE programme encourages organisations to strengthen their management systems and capabilities to enhance their competitiveness. Business excellence framework is about adopting a holistic approach to strengthen the management systems and processes of an organisation towards achieving superior business performance and competitiveness. The BE initiative helps organisations to strengthen their management systems and processes for high performance. It is based on an internationally comparable and holistic model for managing an enterprise for excellence. The Malaysia Productivity and Innovation Class (MPIC), Quality Management Excellence Award (QMEA) and Prime Minister Industry Excellence Award (PMIEA) are key milestones of overall performance on the Business Excellence Framework. Based on their needs and strategy, organizations could use the BE to enhance their capabilities. As this standard is based on the Malcolm Baldrige National Quality Award , they help organizations to manage their business excellence efforts in a holistic and integrated manner.
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